Frequently asked questions
Q. Is CakExpo is an aggregator between bakers and customers?
Ans. No. We are not an aggregator. CakExpo is just a platform where bakers can register themself and sell their cake.
Q. As a customer, to whom I am paying?
Ans. You are directly prying to the baker. We do not charge you anything.
Q. What are the payment options?
Ans: As CakeExpo is a platform to show you home bakers and their talent. Your order will directly go to the respective home baker and you will directly coordinate with them. You can make payment through according to home baker convenience. It may be bank transfer, PayTM, GooglePay or Cash on delivery.
Q. What if I did not receive my order or payment?
Ans. CakeExpo does not undertake any responsibility for order fulfilment or payment from customers. Both will take decisions on sole discretion.
Q. Who is responsible for copyright issues with respect to product designs?
Ans. CakeExpo does not responsible for your copyright issues. We are providing a platform to connect home bakers and prospective customers.
Q. Who will deliver the cake?
Ans. Baker will deliver the cake. CakExpo do not undertake any responsibility to deliver the cake.